Discount furniture that is great quality...and they have some one of a kind unique pieces.
I just wanted to say thank you to Mr. Heavner. I had a problem with a piece of furniture that I purchased 3 years ago. It literally started to fall apart from normal wear and tear. I contacted Mr. Heavner and he made sure that the complete mechanism of the piece was sent directly to my home and within 30 minutes of me receiving the parts my chair is like new. Thank you Mr. Heavner for your attention and help. Happy Customer
I do a lot of business with this company and have always been satisfied. I had an issue with a recliner just recently and My. Heavner took care of it immediately without any hesitation. Willie is the greatest sales guy he's already knows what I would like and is always looking out for things for me. Differently a place you need to go if your looking for any type of furniture.
Overall fairly satisfied over the years. The employees are always knowledgeable and friendly. I did get burnt with a sofa that I thought was leather but was actually "bonded leather". This one I bought from the Raleigh location and it was not explained to me the difference in quality, durability, and longevity. Bonded leather will crack and peel in just a few years! My new love seat is genuine leather and the sales person at the Smithfield store did a good job of explaining and demonstrating the difference.
Came looking to buy a couch today and only 1 person out of the 5 people working the floor acknowledged my husband and I. I even smiled at one of the sales ladies and she just stared at us walking by. One gentleman said hi and kept walking not even stopping to see if we needed help or to offer us his card in case we needed it at a later time. Found the perfect couch and was ready to purchase but the lack of customer service left such a sour taste in our mouths we left. Have bought several pieces from the Raleigh store and have enjoyed our transactions every time. Will not be coming back here, they acted like they could care less and it was extremely disappointing. Note, the store was dead. There were maybe 3 other customers walking around so them being busy was not the issue.
Heavner Furniture Market is a US Furniture Store based in Smithfield, North Carolina. Heavner Furniture Market is located at 1701 W Market St, Smithfield, NC 27577, USA.
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