I walked in because I found a stray cat. The lady at the desk scanned her for a chip. I proceeded to ask her if someone could check her out today to see if she was ok. She said no. Ok fine. Then I asked if she could look at her ears to see if she had ear mites. She wouldn't. This whole time she's looking at me like I'm stupid and talking to me like I'm an idiot. I'm not sure if she felt like she was being professional or not. But the level of rudeness from this lady was absolutely astonishing. I will drive the 5 minutes down the road to take my animals elsewhere.
Everyone in this place is wonderfully friendly and compassionate. They have taken thorough, fabulous care of my dog and two cats, and the doctors always follow up with phone calls to see how your sick pets are doing. The 4 stars only reflect my feeling that they are a little pricy with some things. They do however provide a pre-treatment estimate and offer the option to decline by line item.
This place is awesome
My pets come to see all the vets here, they are all wonderful! The staff take EXCELLENT care of us under all circumstances, whether it is routine office visits, or emergencies-which I can tell you from experience, they take extra special care then and some of their staff go above and beyond! I also am very comfortable boarding my dogs here when I go out of town, I know they are well taken care of, Shelby and Coco are always excited to come for a visit here! I recommend them highly for any of your pets medical or boarding needs!
Willowrun was there for me when my Sasha became quite ill. Sadly, she had to be put down. Dr. Smith and his staff treated us with respect and compassion and actually made her passing peaceful. She was with me for 18+ years and I miss her terribly. Willowrun will ALWAYS be my veterinary choice.
Willowrun Veterinary Hospital is a US Veterinary Care based in Smithfield, North Carolina. Willowrun Veterinary Hospital is located at 1417 S Brightleaf Blvd, Smithfield, NC 27577, USA.
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